---
description: This documentation provides contact information for 0xCheats GTA support.
---

# 💁‍♂️ 0xCheats GTA Support

## ❓Common Issues

* The menu successfully injected, but nothing shows up in-game.
  * This issue is caused either by Windows antivirus blocking the menu or a VPN issue.
  * To fix it, disable your Windows antivirus by following [this guide](https://docs.recoverykings.net/product-documentation-instructions/product-faq/how-to-disable-antivirus). Also disable any VPNs you might be using.
* Error "Failed #1" on startup:
  * This issue is caused by Windows antivirus blocking the menu.
  * To fix it, disable your Windows antivirus by following [this guide](https://docs.recoverykings.net/product-documentation-instructions/product-faq/how-to-disable-antivirus).
* Error "Account HWID Mismatch!" on startup:
  * This issue is caused by trying to run the software on another computer, a computer where the internal components were changed, or a computer that uses a spoofer.
  * To fix it, reset your HWID in your [0xCheats Personal Area](https://0xcheats.net/account/settings/).

## 💁‍♂️ Contact 0xCheats Support

[0xCheats Official Support](https://0xcheats.net/account/support/)

[0xCheats Community Discord](https://discord.gg/0x-community)
